How long does the process take?
The time it takes to investigate claims will vary by case, depending on claim complexity and severity. Generally, the investigation will be completed within 90 days.
How is the claim evaluated?
The considerations in evaluating a claim include:
- The particular facts of the alleged loss;
- The applicable law;
- Whether Peterborough County has a legal responsibility;
- The Claimant's role in the situation; and
- The nature and extent of damages claimed, as well as supporting documentation.
Is there a limitation period to file a claim?
Yes, under the Limitations Act 2002, you must issue legal action (a Statement of Claim) in an Ontario Court within 2 years of the date of loss. Written notice to Peterborough County alone does not satisfy the requirement.