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Service Commitment

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Photo by Clifford Skarstedt

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Our highly trained and skilled Paramedics provide out of hospital care to Peterborough County and City's residents and visitors 24 hours a day, 365 days a year. We work closely with Peterborough County and City Council through the Peterborough Regional Liaison Committee to ensure our service levels match that of the service area needs. We also make sure our vehicles are staffed with highly trained Primary Care and Advance Care Paramedics.

Staffing

Paramedics hold qualifications as required by the Ambulance Act and related Provincial Legislation. Our staffing levels are below:

Base# of 24 Hour Ambulances# of 12 Hour Ambulances
Peterborough Headquarters (Armour Rd) 1 2
Peterborough - Clonsilla Avenue Base 2 0
Lakefield 1 0
Apsley 1 0
Buckhorn (Seasonal-April to October) 0 1
Norwood 1 0
Paramedic Response Unit 1 0


 Response Time Performance Plan

As approved by Resolution of Council of the County of Peterborough at its meeting of October 19, 2016. For the calendar year of 2017, from January 1 to December 31:

CTAS LevelTarget Elapsed Time from Paramedic Notified until on Scene (mm:ss)Target Percentile to Achieve Target
Cardiac Arrest 6:00 50%
1 8:00 66%
2 10:00 65%
3 10:00 65%
4 10:00 65%
5 10:00 65%

For more information on response time standards or to compare past and present response time performance with other municipalities, please visit the Land Ambulance Response Time Standards.

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Contact(s)

Peterborough County-City Paramedics, 310 Armour Road, Peterborough ON K9H 1Y6
Tel: 705-743-5263, Fax: 705-745-1784, Email: Peterborough County-City Paramedics
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© 2017 County of Peterborough
470 Water Street
Peterborough, Ontario, K9H 3M3

705-743-0380
Fax: 705-876-1730
info@ptbocounty.ca 

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  • Living
    • A to Z Services
    • Accessibility
    • Animal Services
    • Applications Licences and Permits
    • County Connection
    • Courts and Offences
    • Education
    • Emergency Services
    • Events Calendar
    • View All...
  • Growing
    • Agriculture
    • Applications Licences and Permits
    • Bids and Tenders
    • Business Resources
    • Community Profile
    • Economic Development
    • Official Plan
    • New County Official Plan
    • Planning and Development
    • View All...
  • Exploring
    • About County of Peterborough
    • Active Living
    • Clean Marine
    • Contact Us
    • County Buildings and Parks
    • Events Calendar
    • Getting Here
    • Lang Pioneer Village Museum
    • Peterborough and The Kawarthas Tourism
    • View All...
  • Governing
    • Accessibility
    • Applications Licences and Permits
    • Asset Management
    • Bids and Tenders
    • Budget and Finance
    • By laws
    • Commissioner of Oaths
    • Contact Us
    • County Council
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