Peterborough County is committed to complying with the Ontario Human Rights Code, the Accessibility for Ontarian's with Disability Act (AODA) and all the standards under it in order to create a barrier-free Ontario.

Peterborough County adopted policies to comply with its responsibility under the AODA. The Accessibility and Customer Service Policy contains schedules for a Multi-Year Accessibility Plan and an Annual Work Plan which was adopted in 2013.