Thanks to a funding grant from the Provincial and Federal governments, Peterborough County was able to issue a Request for Proposal for an Organizational and Service Delivery Review which included IT and GIS Master Plans and a Capital Projects Review.

A Request for Proposals was issued and MNP was engaged to conduct this review.Stock image: Person pushing pins into map

At its meeting on July 8, 2020, County Council were presented with a report from consultants MNP regarding their Service Delivery & Org. Review, IT/GIS Plan; and Capital Delivery Review (hereinafter “the MNP report”). At that time, County Council resolved as follows:

Be it resolved that the Report entitled, “Organizational and Service Delivery Review and the IT/GIS Master Plans” be received for information;

And furthermore that Staff work with the Consultant if available to coordinate the full consultation with Citizens of Peterborough County, First Nations, and the Lower Tier municipalities as outlined in the Project Scope of Work;

And furthermore that a Technical Advisory Working Group be established to work with the Consultant if available to finalize the Service Delivery / Organizational Review, IT/GIS Review and Capital Project Delivery Review to be brought back to County Council;

And furthermore that the Working Group be composed of the County Leadership Team, the Warden, the Deputy Warden and a select number of County Councillors.

Since that meeting, Council has approved the creation of the Organizational and Service Delivery Review (OSDR) Working Group. The mandate of the Organizational & Service Delivery Review – OSDR Working Group is to review the MNP Organizational & Services Delivery Review, IT/GIS Master Plans and Capital Project Review Report and to:

  • Lead, coordinate and prioritize opportunities identified in each part of the MNP report
  • Determine topic/project specific sub-committees required
  • Determine appropriate public engagement initiatives, timelines and modes

The Working Group shall not have governing power, in that final recommendations will be brought to County Council for consideration and approval.

The recommendations of the OSDR have been allocated into the appropriate sub-committee, with tasks that span sub-committees assigned to a lead committee.


  • Communications/Governance Committee
  • Shared/Managed Services Committee
  • Public Works Service Delivery Review Committee
  • IT/GIS Technology Committee
  • Finance Committee (pre-existing)
  • Lang Pioneer Village Advisory Committee (pre-existing)

 This webpage is dedicated to providing information and seeking input through the work of the sub-committees and the OSDR Working Group.

Municipal Modernization Program

In 2021, through the Municipal Modernization Program Intake 2 – Review Stream, the Province of Ontario contributed to a Joint Service Delivery Process and Software Review project led by the County in collaboration with the Township of Havelock-Belmont-Methuen, the Township of North Kawartha, and the Municipality of Trent Lakes. The project reviewed the processes in place at the member municipalities in order to identify the requirements of prospective Land Development and Asset Management / Work Order systems. A summary of system requirements, prospective vendors, and final recommendations are presented below.