County Policy Statement
The County of Peterborough is committed to complying with the Ontario Human Rights Code, the Accessibility for Ontarian's with Disability Act (AODA) and all the standards under it in order to create a barrier-free Ontario.
Accessible Customer Service
The Customer Service Standards Training and the Accessibility Training Guide for Employees, Volunteers and Contractors apply to all employees, members of Council, volunteers, students or otherwise who deal with the public on behalf of the County of Peterborough. The Seasonal Employee Training Guide deals with seasonal employees/volunteers specifically.
These guides train users in their rights and responsibilities under the AODA.
Accessibility Advisory Committee (AAC)
The AAC provides guidance on accessibility issues that will help people of all abilities access opportunities within the County and its surrounding municipalities.